Frequently Asked Questions
Frequently Asked Questions
We service Brisbane and surrounding regions including the Gold Coast, Ipswich, and Caboolture. See our Service Areas page for suburb-specific coverage.
Request a free quote online or call us on +61 414 006 662. Once confirmed, we’ll schedule a team based on your preferred date and property access details.
We recommend booking at least a few days ahead, especially for end-of-lease cleans around common moving dates (start/end of month), to secure your preferred time slot.
Yes, contact us as early as possible if your plans change so we can adjust the schedule with minimal disruption.
Pricing depends on property size, condition, and any add-ons like carpet or oven cleaning. We provide a free, obligation-free quote based on your specific property.
Quotes are based on the information provided about your property. Significant differences in condition or size on the day may affect final pricing, which we’ll always discuss with you first.
These are often add-ons to a standard clean. Let us know when requesting your quote so they can be included upfront rather than added later.
Regular cleaning maintains a lived-in home. Bond cleaning is a deep, checklist-driven clean designed to meet a landlord or property manager’s exit standards, including inside cupboards, ovens, and window tracks.
It can be — many leases require professional carpet steam cleaning as a condition of the exit report. Let us know so it can be included in your quote.
We’ll discuss and address any reasonable follow-up concerns raised shortly after the clean, which is why we recommend booking with a buffer before your final inspection.
Most one- to two-bedroom units take around 3–5 hours; larger homes take longer. Your quote will include an estimated timeframe.
We use hot water extraction (steam cleaning), which is also the method most property managers require for bond returns.
Yes, pet stains and odours often need a targeted pre-treatment before the standard steam clean, which we factor into your quote when you let us know in advance.
Typically 4–8 hours depending on humidity and airflow. We recommend opening windows where possible to speed up drying.
Yes, office cleaning is scheduled around your business, including before/after hours or on weekends, so cleaning doesn’t disrupt your team.
Yes — our teams are insured, and cleaners are trained for the specific service they’re performing.
Yes, our teams bring commercial-grade equipment and products suited to each service, including steam cleaners for carpet and upholstery work.